Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
CurlyQ1
New Member

I purchased turbo tax and paid for 2 states to be filed but ended up using and paying for an accountant. Can I get a refund since I did not use?

 
4 Replies
mesquitebean
Level 15

I purchased turbo tax and paid for 2 states to be filed but ended up using and paying for an accountant. Can I get a refund since I did not use?

Online TurboTax or desktop TurboTax (CD/download)?
CurlyQ1
New Member

I purchased turbo tax and paid for 2 states to be filed but ended up using and paying for an accountant. Can I get a refund since I did not use?

Cd/download
mesquitebean
Level 15

I purchased turbo tax and paid for 2 states to be filed but ended up using and paying for an accountant. Can I get a refund since I did not use?

I'll tell you about the online refund request form below, which applies to the desktop product.
mesquitebean
Level 15

I purchased turbo tax and paid for 2 states to be filed but ended up using and paying for an accountant. Can I get a refund since I did not use?

Try this online refund request form for the unconditional 60-day guarantee in desktop software:

https://support.turbotax.intuit.com/forms/refund-request.jsp

If you have trouble getting it through that form, here's how to phone Customer Support.

You can use the form at the link below to schedule a call back, or it may provide a number.  Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

Where the form asks what product you are using, be sure in the dropdown menu to indicate "CD/download" and the proper operating system, then indicate which Edition.

https://support.turbotax.intuit.com/contact



Dynamic AdsDynamic Ads
Privacy Settings
v