I purchased the turbotax deluxe, but did not have compatible software. I was unable to use it. I used turbo tax online. How can i return the software?

SHAUNABEAR44 · ‎June 5, 2019

I needed to upgrade to os x something. That upgrade was not available on my MAC. When I first put this disk in, I got a pop up telling me that I could use the software this time, but in the future I'd have to upgrade. I still have the receipt. I bought it today at Target in Smithfield, RI at 11:48 am. It was $58.05 with tax. Now i had to pay for them using Turbo Tax online. How can i get refunded for to obsolete software?

CarissaM · ‎June 5, 2019

If you need assistance with a refund, Please see the link below to submit the request for a refund.

https://support.turbotax.intuit.com/forms/refund-request.jsp

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CarissaM · ‎June 5, 2019

If you need assistance with a refund, Please see the link below to submit the request for a refund.

https://support.turbotax.intuit.com/forms/refund-request.jsp

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

SHAUNABEAR44 · ‎June 5, 2019

Please send me an authorization label.

CarissaM · ‎June 5, 2019

Once you fill out the form at the link above, they will be able to get everything taken care of.

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I purchased the turbotax deluxe, but did not have compatible software. I was unable to use it. I used turbo tax online. How can i return the software?