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Sorry---you cannot use a Chromebook to prepare a 2023 tax return using TurboTax. You can only use the downloaded desktop software on a full PC or Mac--not on a Chromebook or any other mobile device.
See if a friend or family member can allow you to use the download on a PC or Mac. Or....seek a refund for the fee you paid for the download and use some other software that can be used on a Chromebook.
To request a refund for a TT product
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