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I paid the $99 to file my taxes but ended up never filing them with TurboTax and was wondering if and when I will be getting the money back.

Paid for it on April 5th and already filed my taxes with someone else just trying to get the money back.
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2 Replies

I paid the $99 to file my taxes but ended up never filing them with TurboTax and was wondering if and when I will be getting the money back.

You will have to contact TurboTax support for any type of account problems.  Use the key words Billing Issue when contacting support.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

I paid the $99 to file my taxes but ended up never filing them with TurboTax and was wondering if and when I will be getting the money back.

Once you go so far as to pay, you are highly unlikely to get a refund.  But you can have that conversation with customer support.

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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