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I paid my taxes online through TurboTax and just recently was told via a letter from IRS I did not pay. Please advise asap Thank you

 
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6 Replies

I paid my taxes online through TurboTax and just recently was told via a letter from IRS I did not pay. Please advise asap Thank you

Please check your e-file status with the link below to see if your return was accepted:
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efi...>
So the money never came out of your bank account or credit card?

I paid my taxes online through TurboTax and just recently was told via a letter from IRS I did not pay. Please advise asap Thank you

Check the printout or PDF of your return; look for the federal &  state filing instruction sheets with the Turbotax logo.
If you owed tax, it will show the payment information and how you decided to pay.

I paid my taxes online through TurboTax and just recently was told via a letter from IRS I did not pay. Please advise asap Thank you

"letter from IRS"
Was the letter from the IRS (Federal) or State?

I paid my taxes online through TurboTax and just recently was told via a letter from IRS I did not pay. Please advise asap Thank you

Thank you! Federal

I paid my taxes online through TurboTax and just recently was told via a letter from IRS I did not pay. Please advise asap Thank you

Check the payment info (account number) that you entered on the return in the File section.
Anita01
New Member

I paid my taxes online through TurboTax and just recently was told via a letter from IRS I did not pay. Please advise asap Thank you

You don't actually "pay" any tax through TurboTax.  You are simply entering the information about how you would prefer to pay.  That info is transmitted to the IRS, but no tax is paid until the action, such as withdrawing from your bank account or charging your credit card, is initiated by the IRS.  If your return was accepted and your entered info is correct, you would have to call the IRS to find out why the payment was not initiated or did not go through.

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