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lastevie-kelley
Returning Member

I paid for the 5 day sooner guarantee but my tax day on transcript is 24 so why do I not have my taxes

 
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3 Replies
CatinaT1
Expert Alumni

I paid for the 5 day sooner guarantee but my tax day on transcript is 24 so why do I not have my taxes

You should get an email from TurboTax when your refund is on its way. If you don't receive your refund by the end of today, you will get a follow-up email from TurboTax telling you why they weren't able to deposit your funds on time, and you will get a refund of the $25 fee if you were charged.

 

For more information click on the link below

5 Days Early Option

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lastevie-kelley
Returning Member

I paid for the 5 day sooner guarantee but my tax day on transcript is 24 so why do I not have my taxes

So what would be considered end of day? I havent received a email from TurboTax saying they are even on the way. 

BrittanyS
Expert Alumni

I paid for the 5 day sooner guarantee but my tax day on transcript is 24 so why do I not have my taxes

TurboTax business hours are until 9 PM PST.

 

@lastevie-kelley 

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