“I paid for e-file, but TurboTax would not allow me to e-file due to timing. I could not use the service I paid for. I am requesting a refund.”

[JohnB5677]

Can you give us some more information to clarify your situation?

• What "timing was off"?
• Do you have an error message?
• What did it say when you tried to file?

[user17776958099]

Good luck. I paid for two state transmission fees, but the well known product defect (error 54) would not let me transmit either and I had to mail them in to meet deadline. I have been trying to get a refund for a month, but am completely ignored after several attempts. I have filed a complaint with the FTC and am preparing one for the BBB (see my post).

Intuits own refund page states they will refund you if: "Your filing was impacted by a known product defect that was unable to be fixed before your filing deadline." However it seems they wish to defraud their customers instead.

Lesson: Do not use or trust Intuit or its products! They will fork you.