So sorry! See the TurboTax FAQ below for instructions on how to submit a claim for the 100% Accurate, Expert Approved Guarantee:
https://ttlc.intuit.com/replies/3302050
Please note that TurboTax Guarantee reimburses you of penalties and interest you've accrued. You are still responsible for any taxes owed.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***