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messnerrv
New Member

i ordered the state download for my business return but got the wrong one. I then ordered the right one. Can I get the wrong one refunded or credited.

 
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2 Replies

i ordered the state download for my business return but got the wrong one. I then ordered the right one. Can I get the wrong one refunded or credited.

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

 

messnerrv
New Member

i ordered the state download for my business return but got the wrong one. I then ordered the right one. Can I get the wrong one refunded or credited.

This may work. I applied for a refund through that process. I'm about to tackle my personal return and have  questions and if the responses are like my experiences with my calls about the corporate return are any indication, I'm in big trouble. 

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