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New Member

I never received my Pre paid debit card with my refund on it can I get sent a new one!

The card I never received was more than likely mailed to an old address. 

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Expert Alumni

I never received my Pre paid debit card with my refund on it can I get sent a new one!

If your card never arrived, it usually takes 5 to 10 business days for the Visa card to arrive. However, if you have never received your card, please visit TurboPrepaidCard.com or call us toll-free at 1-888- 285-4169 (select, Option 1, then 2) to get a new card sent. Please make sure the correct address is on file.

See the TurboTax FAQ below, for more information about your Visa Card: https://ttlc.intuit.com/replies/6419971


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Expert Alumni

I never received my Pre paid debit card with my refund on it can I get sent a new one!

If your card never arrived, it usually takes 5 to 10 business days for the Visa card to arrive. However, if you have never received your card, please visit TurboPrepaidCard.com or call us toll-free at 1-888- 285-4169 (select, Option 1, then 2) to get a new card sent. Please make sure the correct address is on file.

See the TurboTax FAQ below, for more information about your Visa Card: https://ttlc.intuit.com/replies/6419971


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

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New Member

I never received my Pre paid debit card with my refund on it can I get sent a new one!

I never received my pre paid debit card

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Expert Alumni

I never received my Pre paid debit card with my refund on it can I get sent a new one!

How long has it been?  It usually takes 5 to 10 business days for the Visa card to arrive.

 

@Msh4

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