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That was a long time ago. When and how did you file? Did you e-file it before the filing deadline in 2019, or did you file later by mail?
If you e-filed it in 2019---what does your account say? If it says anything other than "accepted" it was not filed. If it was accepted then you have to follow up with the IRS yourself.
If you mailed it---how long ago? Did you use a mailing service to track it and get confirmation that it was received?
If your 2018 return was rejected/not filed the only way to file it now is by mail. Print, sign and mail it.
If your account shows that it was accepted:
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
You can check for your 2018 transcript to see if your 2018 tax return was received and processed. The following article will show you the steps to get a copy of your transcript.
How do I get a copy of my tax return or transcript from ...
There are also Taxpayer Advocates available to help anyone with issues with their tax return. Here's the link to contact them.
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