I need to talk to someone about a previous year of taxes that I paid for & need help with questions on how to recover that tax filing ?

[bonzman5150]

2022 taxes not filed & turbo tax has my info

[xmasbaby0]

2022 has to be filed by mail now---mail it by April 15, 2026 or you forfeit the refund.

 You will be able to access the 2022 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

Start a 2025  return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

Online tax preparation and e-filing for 2022  returns is now permanently closed. 

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2022 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-retu...

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 9 p.m. Pacific time

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.

[LindaS5247]

To recover your unfiled 2022 taxes, sign in to your TurboTax account using the same User ID to find your saved return in "Your tax returns & documents". Since 2022 was not filed, you will need to print and mail it, as prior-year e-filing is no longer available. To file by mail: How do I file my return by mail? 

If the year you're looking for isn't there, it might be in a different account. Go here to find all of your accounts. 

As xmasbaby0 mentions above, if you need to make any changes to your 2022 return, you would have to purchase the 2022 TurboTax Desktop program to do so.  April 15,2026 is the cut off to receive a refund. You can purchase it here: File your 2022 taxes.

If you are due a refund for 2022, you can use the IRS Where’s My Refund? tool to track it.

If you used TurboTax Online to prepare your 2022 taxes and it is complete, you can download your 2022 Tax information in TurboTax as follows; 

1. Sign in to your TurboTax account , 
2. scroll down to "Your tax returns & documents" on your Tax Home screen and select 2022. 
3. Click on "Download/print return (PDF)".  

You can contact TurboTax Customer Support using this link: Turbo Tax Customer Support 
 

For additional information:

How do I view, download, or print a prior-year tax return?

Video: How to Recover Past Tax Returns

How do I file a prior year tax return?

Time you can claim a credit or refund  

Last Chance to Claim Your Tax Refund

Please return to Community if you have any additional information or questions and we would be happy to help.