Online TurboTax is currently for 2018 returns only. You can still prepare a 2017 return, but NOT online. It has to be prepared in the
desktop software (CD/download). It cannot be efiled, however; it has to
be printed, signed, dated, and mailed.
If you haven't paid for a 2017 return prior to the October shutdown, you can purchase 2017 desktop software as a download at this page:
https://turbotax.intuit.com/personal-taxes/past-years-products/
Or did you already start a 2017 return online prior to the shutdown, and
want to finish that one without starting over? If so, you can download the
*.tax2017 data file from your account and finish it in the desktop
software. If you already paid for your product previously, TurboTax
Support should furnish you the software. We can tell you how to reach them.
The 2017 return cannot be
efiled. It will need to be printed, signed, dated, and mailed. It is
recommended to mail by a method that has tracking such as certified
return receipt, priority mail, etc.
If you have both Federal and state returns, you need to mail each one separately to its respective tax agency.
If you are due a Federal refund, it takes about 6 weeks for the IRS to process a mailed return.
Approximately 4 weeks from mailing, if you are due a refund, you can use this IRS tool to check on the status.
https://www.irs.gov/refunds
