I need to access last year's taxes. Nothing is listed on the menu to the left except for my Intuit Account. How do I get to Documents?

[mesquitebean]

Please see my detailed answer and images in this other thread:

https://ttlc.intuit.com/community/after-you-file/discussion/re-i-d-like-to-access-my-last-year-s-tax...

NOTE:  That also assumes you are using the same account as in prior years.   If you go through the steps in the thread at the link above and can find no evidence of your prior returns when you look in the section "Your Tax Returns & Documents", you may have multiple accounts.  We can help you troubleshoot for multiple accounts.

[tinymonkey76]

I wish I could, but even when I hover over the "turbotax" logo, "Your Returns & Documents" does not appear. 

[DoninGA]

You have to sign onto your 2019 online account using the exact same User ID you used to create the online account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the User ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2019 account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

To access your prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

OR -

You may have to start a 2020 tax return before the links on the Tax Home web page become available.  In that case start the 2020 tax return with the User ID you used for the 2019 return.  Once some basic information has been transferred over, Tax Home should be visible on the left column.  Click on Tax Home and then the other links will be shown as in this screenshot.

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

[tinymonkey76]

Ah. I see that there is a more comprehensive answer in the link you provided. Thanks!

[tinymonkey76]

Thanks! I was finally able to access my "Documents" after I started working on my taxes for this year.