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Please see this link for guidance on printing a prior year return.
If your 2020 return is simply not showing up, make sure you do not have another account that you might have used to prepare your 2020 tax return. You can refer to this link to review the accounts under you name.
To contact us, you can use the information in this link.
Also, if by any chance you happened to prepare 2020 in the desktop product (CD/download), it will not be in an Online TurboTax account.
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