No one can call you from the user forum. You can upgrade to "Live" assisted and get expert help, or request help.
EXPERT ASISSTANCE
https://ttlc.intuit.com/turbotax-support/en-us/contact/
LIVE ASSISTED
https://turbotax.intuit.com/personal-taxes/online/live/how-it-works.htm
FULL SERVICE
https://turbotax.intuit.com/personal-taxes/online/live/full-service/
Or….Post clearly worded, very specific complete questions here in the user forum. We cannot see your screen or your tax return.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**