I mailed my taxes

[KayGee4444]

IRS website keeps telling me my information is wrong. I put my social security number, my filing status and my refund amount  and  it says my info is incorrect..

[DoninGA]

When did you mail the tax return?

The IRS will not even open the envelope to start the tax return processing until 4 weeks or longer after the mailed return was received by the IRS.

[KayGee4444]

It's been more than 2 months, around May 20th

[DoninGA]

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@KayGee4444 wrote:

It's been more than 2 months, around May 20th

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When you mailed the tax return, if you did not use a tracking service from the Post Office you will not have proof that the IRS ever received the tax return.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.