I mailed my amended tax return 20 weeks ago & the IRS website still shows no updated information for me. I’ve called the IRS numerous times. How can I verify they got it?

[jbh777]

I cannot get through to a person in customer service when I call IRS. How can I make sure they received my paperwork since it’s now going on 20 weeks and I haven’t received any calls, emails or letters at all?

[ee-ea]

From the  IRS

What is the best and fastest way for me to get information about an amended return?

Use Where's My Amended Return? or call our automated toll-free number 866-464-2050

[xmasbaby0]

   The IRS has not been working on mailed returns until fairly recently---and an amended return could only be filed by mailing it in until late August 2020 when the IRS began to accept e-filed 2019 amended returns.   Under normal circumstances you would be able to see something about your mailed in Form 1040X after about three weeks, but that is not the case right now.  The usual 4 months for processing an amended return is going to take longer.  Sorry.

https://www.cnn.com/2020/04/20/politics/irs-mail-trailers-covid/index.html

MAILED RETURNS

Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue:  

IRS operational status and alternatives

Processing Delays for Paper Tax Returns: Taxpayers should file electronically through their tax preparer, tax software provider, or IRS Free File. 

We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it.

Do not file a second tax return or contact the IRS about the status of your return.

 If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

 TurboTax will not know anything about your amended return, and nor will TT know that you put your 1040X  in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site.

https://www.irs.gov/Filing/Individuals/Amended-Returns-(Form-1040-X)/Wheres-My-Amended-Return-1

https://www.irs.gov/filing/individuals/amended-returns-form-1040-x/amended-return-frequently-asked-q...

[Critter-3]

Mailed in amended returns are taking 6 months or more to process ... add a couple more weeks for the holiday break.

[jbh777]

Thank you!

[jbh777]

Thank you!!

[Mnmill]

We are 20 weeks in to and trying to buy a house they need a better system in place to handle this it is so frustrating. We called spoke to a rep and still nothing. It was sent Fedex & signed for. 

[Critter-3]

Well paper returns again this year will take wayyyy  tooo long to process due to the human shortage at the IRS and there really isn't anything you can do about it.   I even doubt the taxpayer advocate office will be able to do anything to speed things up since they are also understaffed.     

So  if you don't like the IRS system then talk to your congress person since they are who set the tax laws  and the budget that the IRS must work with ...  they have been systematically underfunding and overwhelming the IRS with more tasks than they can handle  for more than a decade. 

See these  recent news articles for some sad truths:

The IRS is behind in processing nearly 7 million tax returns, slowing refunds as it implements new s...

Where is my damn IRS tax refund? New answers emerge as delays frustrate millions (msn.com)

https://money.yahoo.com/taxpayers-waiting-to-get-last-years-tax-refund-190333088.html

https://money.yahoo.com/irs-employees-say-out-of-ink-printers-are-delaying-tax-returns-171522801.htm                                                

Called the IRS lately? Agency struggles to hire customer service reps despite pandemic unemployment ...