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csimpson2731
New Member

I mailed my 2017 Federal return in December 2018. I am due a refund of $380. No record of receipt by IRS or mailed back by the post office. Can you help?

 
4 Replies
SweetieJean
Level 15

I mailed my 2017 Federal return in December 2018. I am due a refund of $380. No record of receipt by IRS or mailed back by the post office. Can you help?

TT would have no knowledge of this. Call the IRS.

csimpson2731
New Member

I mailed my 2017 Federal return in December 2018. I am due a refund of $380. No record of receipt by IRS or mailed back by the post office. Can you help?

What is the best # to reach a live person at the IRS? Website does not provide any information
SweetieJean
Level 15

I mailed my 2017 Federal return in December 2018. I am due a refund of $380. No record of receipt by IRS or mailed back by the post office. Can you help?

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
 
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".   
Then press 3 "for all other questions."
Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.
xmasbaby0
Level 15

I mailed my 2017 Federal return in December 2018. I am due a refund of $380. No record of receipt by IRS or mailed back by the post office. Can you help?

If you end up having to mail it in again, use a mailing service that will track it, like UPS or certified mail so you will know it was received.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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