I'm trying to help my son out and find out where his refund is from 2019. Another family member claims to have done his taxes for him but he never got a refund.

[SweetieJean]

Then you need to contact that other family member, or your son needs to contact the IRS. 

[nmathews-]

Yes I'm well aware of that. Contacting the person is not an option. My son's phone is messed up and he can't make any calls. I'm trying to figure out a way to check to see if it was even filed. Like I said, I'm trying to help him out.