I'm trying to get a copy of my mothers previous tax return?

[jeffwohnsiedler]

I completed my mothers 2021 federal and state tax returns using Turbo Tax. How do I get a copy of that?

[JohnB5677]

If you used TurboTac Online to file the 2021 tax return, 

1. Log into the 2025 software using the same Email and user ID
2. Go to Tax Home, and 
3. Look under Your tax returns & documents to 
4. Download the 2021 PDF. 

If you used the TurboTax CD/Download software, search your computer for files ending in .tax2021 or search your personal files for a saved PDF. 

[VolvoGirl]

How to Access prior year online returns
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...

If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2025 for the side menu to open up. Just continue a little ways into 2025. I had to go though about 12 screens.

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.

Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

Or get a copy of your return using form 4506
https://www.irs.gov/pub/irs-pdf/f4506.pdf

[VolvoGirl]

But if you used your Online account then did your return or another return in it, the next return will overwrite the first return and it is gone.  Online is only for 1 return per account.

If you can't find her online account,  How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/