I'm not getting the option to get my tax return mailed

[ChrisJ]

To print and mail a tax return:

1. Sign in to your TurboTax Online return.
2. Click File and you’ll get to the [Your name], just (…) more steps and we'll file your returns screen.
3. Complete Steps 1 and 2 if you haven’t already done so, then click Start next to Step 3.
4. Select File by mail to open the Change filing methods window (pictured below), then choose from E-file, File by mail, or I'm not ready to file for federal and all of your states (click image below for reference)
5. Follow the onscreen instructions to print and mail a copy of your return.