I'm a nonresident alien(F1student) and mistakenly filed with TurboTax. I've since corrected it via Sprintax. I kindly request a refund for order #TTWC25W440492789. Please

[kgs63104590]

Subject: Request for Refund of software processing fee – Incorrect Filing as Resident (I'm a Nonresident) Dear TurboTax Support, I'm writing to kindly request a refund for my recent TurboTax filing. I mistakenly used TurboTax to file my 2024 tax return as a resident, but I'm a nonresident alien(F1) and should not have used your service. I've since corrected my mistake by filing an amended return using Sprintax. I would really appreciate a refund for the fees I paid. My TurboTax order number is: #TTWC25W440492789 Thank you for your understanding and support. Sincerely, Kisang Kim

[xmasbaby0]

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number.. 

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