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I just checked my refund status with the IRS and it said that my Federal refund was deposited into my account. But that is not true, my state refund deposited in my account 2 weeks after fililng but i

i never recieved my federal refund
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4 Replies

I just checked my refund status with the IRS and it said that my Federal refund was deposited into my account. But that is not true, my state refund deposited in my account 2 weeks after fililng but i

Did you choose to have your TurboTax fees deducted from your federal refund?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I just checked my refund status with the IRS and it said that my Federal refund was deposited into my account. But that is not true, my state refund deposited in my account 2 weeks after fililng but i

Yes i did and the IRS says that it was posted on March 20. The unsual thing is that my state refund had no problem getting deposited to my account.

I just checked my refund status with the IRS and it said that my Federal refund was deposited into my account. But that is not true, my state refund deposited in my account 2 weeks after fililng but i

Is there a phone number for Turbo Tax that i can call

I just checked my refund status with the IRS and it said that my Federal refund was deposited into my account. But that is not true, my state refund deposited in my account 2 weeks after fililng but i


Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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