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New Member
posted May 31, 2019 7:46:52 PM

I joined turbo tax a few years ago but can only access my 2015 return. I need my 2014 return

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1 Best answer
Level 15
May 31, 2019 7:46:54 PM

Do you possibly have more than one TurboTax account?  In order to access a prior year's return, you must use the EXACT account (same username and password) that you used when filing that return.  

To see if you have more than one TurboTax account, please see the info below.

https://ttlc.intuit.com/replies/3302270

1 Replies
Level 15
May 31, 2019 7:46:54 PM

Do you possibly have more than one TurboTax account?  In order to access a prior year's return, you must use the EXACT account (same username and password) that you used when filing that return.  

To see if you have more than one TurboTax account, please see the info below.

https://ttlc.intuit.com/replies/3302270