Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
eaglebarger777
New Member

I havent recieved my card yet so i contacted netspend and they told me the account # thats on my return is invalid what do i do?

 
1 Best answer

Accepted Solutions
CapB
New Member

I havent recieved my card yet so i contacted netspend and they told me the account # thats on my return is invalid what do i do?

TurboTax no longer uses the NetSpend card, your current refund will be transferred to the Turbo Prepaid Visa Card you received (when requested).

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

View solution in original post

3 Replies
CapB
New Member

I havent recieved my card yet so i contacted netspend and they told me the account # thats on my return is invalid what do i do?

TurboTax no longer uses the NetSpend card, your current refund will be transferred to the Turbo Prepaid Visa Card you received (when requested).

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

eaglebarger777
New Member

I havent recieved my card yet so i contacted netspend and they told me the account # thats on my return is invalid what do i do?

you were more than helpful. thank you and have a blessed day
CapB
New Member

I havent recieved my card yet so i contacted netspend and they told me the account # thats on my return is invalid what do i do?

You are welcome. Same to you.
Dynamic AdsDynamic Ads
Privacy Settings
v