I haven’t received my tax return

[EbonyL122824]

The IRS expects to issue most refunds in less than 21 days after being accepted. Taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) may experience a refund hold. To track your Federal refund, visit the Where’s My Federal Refund? site here: https://www.irs.gov/refunds. Updates are made daily, usually overnight. You may also download the IRS2Go app to check your Federal refund status.You can track the status of your state return by following the directions in the following TurboTax FAQ.

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

 Note: You will need your social security number, filing status, and refund amount in order to track your refund.

[Reinaramos3211]

Why haven’t I received my 2020 tax return 

[BillM223]

Have you checked the IRS website for Where's my Refund? That would be the first place to start.

Note: you are looking for your "refund", not your return.

[Reinaramos3211]

Yes it says still processing 

[RobertB4444]

The IRS has made an announcement this year that they are more backlogged than they have ever been.  They have said that the delays in processing returns have affected over 6 million taxpayers.  Apparently, you’re one of them.

The IRS has said that most refunds will be processed within 21 days.  If you have to mail in a paper return, if you make math errors, if you claim credits that you are not entitled to – any of these can delay processing for months.

TurboTax doesn’t know anything about your refund.  Once your tax return is complete TurboTax either lets you print it in order to mail it or lets you e-file it.  Either way they don’t have anything to do with it once you’re done.  And they don’t have any way to find out what’s going on with it.

If you e-filed the return, then TurboTax sent you some emails about it.  You need to make sure that it was accepted by the IRS.  If you’ve been using the Where’s My Refund tool on the IRS website and your return has shown up as ‘processing’ then it was already accepted, you don’t have to check anything else.  

If you haven’t been then this is the tool you want to use to track your refund.  It is not updated terribly often but it’s the best option out there.

If you feel that you must contact the IRS just be aware that they are heavily understaffed and backlogged.  They’re not easy to get a hold of.  Call first thing in the morning and prepare to be on hold for a long time.  This is the link to use to get ahold of them.