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syzurp622
New Member

I haven't received my refund and its more than the 21days which is 3 weeks. It just says its being process. Why?

 
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I haven't received my refund and its more than the 21days which is 3 weeks. It just says its being process. Why?

Only the IRS knows what all it is doing with your return.

The IRS says 9 out of 10 people who efile and use direct deposit get their refunds within 21 days.  Since many millions of people file returns, even 10% means a significant number of people do not get it within 21 days.

If your return has been processing longer than 21 days, you can phone the IRS to see if you can learn anything about the delay.

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.
 
First choose your language. Press 1 for English.

  • Then do not choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.
  • It might transfer you to an agent at that point.   If it doesn't it may ask for your SSN, but do not enter it.  Just wait.    If it asks for SSN a second time, still do not enter it.
  • Then you'll get another menu.  Choose 2 for "personal" then you should be transferred.


I usually use a speakerphone so I can work on something else while waiting.

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1 Reply

I haven't received my refund and its more than the 21days which is 3 weeks. It just says its being process. Why?

Only the IRS knows what all it is doing with your return.

The IRS says 9 out of 10 people who efile and use direct deposit get their refunds within 21 days.  Since many millions of people file returns, even 10% means a significant number of people do not get it within 21 days.

If your return has been processing longer than 21 days, you can phone the IRS to see if you can learn anything about the delay.

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.
 
First choose your language. Press 1 for English.

  • Then do not choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.
  • It might transfer you to an agent at that point.   If it doesn't it may ask for your SSN, but do not enter it.  Just wait.    If it asks for SSN a second time, still do not enter it.
  • Then you'll get another menu.  Choose 2 for "personal" then you should be transferred.


I usually use a speakerphone so I can work on something else while waiting.

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