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I haven't rec my income tax nor 1st stimulate check. Please help me recover my money. It's been reported to IRS .

I know it was filed through turbo tax but I never rec a card
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3 Replies

I haven't rec my income tax nor 1st stimulate check. Please help me recover my money. It's been reported to IRS .

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

Ouija
New Member

I haven't rec my income tax nor 1st stimulate check. Please help me recover my money. It's been reported to IRS .

We did receive our first stimulus of 12,00a piece 2400.00 altogether so IRS doesn’t owe us anything 

JamesG1
Employee Tax Expert

I haven't rec my income tax nor 1st stimulate check. Please help me recover my money. It's been reported to IRS .

I am pleased to hear that you received your first stimulus payment.  Do you mean that you have yet to receive your second stimulus payment?

 

If you are eligible to receive an Economic Impact Payment and either: 

  • Did not receive Economic Impact Payments, or
  • If you think you qualify for more than you received, 

you will need to file a 2020 tax return and claim the Recovery Rebate Credit even if you otherwise are not required to file a tax return.

 

The best way to file a complete and accurate return is to file electronically. The tax software will ask you questions about your income, credits and deductions and will help you figure your Recovery Rebate Credit.

 

If your income is $72,000 or less, you can use brand-name software to prepare and file your Federal tax return electronically for free with IRS Free File. IRS Free File is a great option for people who are only filing a tax return to claim the Recovery Rebate CreditTurboTax has a Free File version.

 

The safest and fastest way to get a tax refund (which would include your Recovery Rebate Credit)  is to combine electronic filing with direct deposit.

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