turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I haven't gotten my refund. It has been over 21 days.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CarlitaH
New Member

I haven't gotten my refund. It has been over 21 days.

Hello,

Depending on your financial institution, it can take up to 5 business days to completely process once your return has been released.

  • If there is nothing listed on where's my refund. Call your Financial institution and ask if there is a pending deposit for your account.
  • They will tell you when to anticipate having access to it if there is but they can also tell you if the deposit has been reject (maybe because you made a mistake on the account number or something). At that point if the deposit has been rejected, it will be sent back to the IRS. The IRS will then send you a paper check to the address listed on your return.
Sometimes the IRS gets bogged down and flooded with returns, so I'd bet its coming... 🙂

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question