I have not received my turbo card for my taxes yet I got an email say it should be here already what do I do about that

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I have not received my turbo card for my taxes yet I got an email say it should be here already what do I do about that

Has it been 5-10 business days since you ordered the Turbo Prepaid Visa Card? If it's been longer than 10 business days, then the Card's Customer Service phone number is displayed in this FAQ:

https://ttlc.intuit.com/questions/4139949-how-to-get-your-tax-refund-on-a-turbo-prepaid-visa-card

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