I have not received my tax return and the status of it says it never went thorough

[teagarden45]

I WANT TO TALK TO A PERSON

[xmasbaby0]

Did you mail your tax return?  Or did you e-file it?  Where are you looking for the status?  In TurboTax or on the IRS site?

[teagarden45]

I e-filed it and I looked on the irs website 

[teagarden45]

I have e-filed and checked the status on IRS its something with turbotx

[xmasbaby0]

Are you sure it was accepted?  Check again to be sure:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If it was accepted:

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-w...

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds. 

Your federal refund amount is on line 20 of your Form 1040

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

[xmasbaby0]

And....look in your TurboTax account.  Does it say "accepted" there?  Or does it say something else---like "ready to mail" "rejected" or "printed?"  If it says anything other than accepted it did not file.  If it was rejected we can see if the rejection is "fixable" or not.  Some rejections are not fixable, and then the return has to be printed, signed and mailed.