I have not received my 2020 return and i can no lo ger check the status of it with the IRS' "Where's my refund" tool. What do i do?

[zshackel]

I submitted it in February 2021 and it was accepted by the IRS.  It has still not been processed.

[SweetieJean]

Most likely the IRS website is undergoing some type of maintenance/updating in preparation for the upcoming tax season.  Please be patient and try again in another day or so.

[xmasbaby0]

The IRS refund site is getting ready to start displaying information about 2021 returns.    2020 is probably not going to show up any more.   If you have been seeing it there up to now you know that the IRS is working on your return so now you just need to wait for them to process it.

[zshackel]

This didn't help,  at all.

[Critter-3]

That tool has been changed over to the 2021 tax year so you will no longer get updates on the 2020 return. 

Check your account transcripts instead :  

https://www.irs.gov/payments/your-online-account

If it has been shown up to now on the refund site then you know the IRS has your return and they are working on it.   

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

TAX ADVOCATE

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html