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piedmonta
New Member

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

 
13 Replies
MichelleLO
Intuit Alumni

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

Go back to your return and review the direct deposit information. Simply visit the File section in your TurboTax  account and follow the screens from there to verify your routing and bank account information. 

https://ttlc.intuit.com/replies/4083015

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piedmonta
New Member

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

Where is the file button located? I can not find it
MichelleLO
Intuit Alumni

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

It is on the left hand side of your screen when you are in your tax return. Should be the last one listed under 2017 taxes.
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piedmonta
New Member

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

Ok thank you. When I downloaded my tax return it's saying that it's going to be deposited into my checking account for both federal and state. So why did I receive an turbo tax debit card in the mail? Do I need to activate it or not?
MichelleLO
Intuit Alumni

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

Did you maybe choose to get your refund on the card and then change your mind? If you have questions about the card, I would definitely reach out to Turbo Prepaid Visa. You can visit the TurboPrepaidCard.com website where they have an extensive help section or call toll-free at (888) 285-4169.
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piedmonta
New Member

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

Yes I selected that one at first but I changed it before I submitted my tax return.
MichelleLO
Intuit Alumni

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

That is why you got the card.  I would visit the Turbo Prepaid Visa website for instructions on cancelling the card if you do not want it.
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piedmonta
New Member

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

So it still should go to my checking account right
MichelleLO
Intuit Alumni

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

Yes, the bank and routing number listed on your return is the account your refund will deposit to.
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piedmonta
New Member

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

Ok. Thank you so much for your help. I really appreciate it. I talked to the turbo tax prepaid card and they told me that I could still keep the card even though my refund is not going to be deposited to the prepaid card. She said I could use it for future purposes. Thank u for ur help
MichelleLO
Intuit Alumni

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

You're welcome!
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piedmonta
New Member

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

Hey I received my federal. Do you know when I'll receive my state taxes
MichelleLO
Intuit Alumni

I have my refund going to my checking account, but I received an turbo tax debit card in the mail. How do I know which one it's going to be deposited in?

You can check your state taxes by clicking this link: <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3300211">https://ttlc.intuit.com/replies/3300211</a>
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