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I had to use my credit card to pay to e-file my state but it keeps getting rejected how do I get my money refunded back to my card

 
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3 Replies
CarissaM
Expert Alumni

I had to use my credit card to pay to e-file my state but it keeps getting rejected how do I get my money refunded back to my card

You cannot get a refund because we don't charge an e-filing fee in TurboTax Online.

 

For more information on this matter, please click here

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I had to use my credit card to pay to e-file my state but it keeps getting rejected how do I get my money refunded back to my card

i was rejected by efile and i paid $19.99 to have it done,i am now mailing it in but want to know what to do to receive the $19.99 back

AkinaLO
Expert Alumni

I had to use my credit card to pay to e-file my state but it keeps getting rejected how do I get my money refunded back to my card

Customer support can better assist you with your situation.  

Please contact customer support by following the instructions below.      

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