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I had to mail my taxes an its been a month but atill not showing up on refunds status wats going on

 
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I had to mail my taxes an its been a month but atill not showing up on refunds status wats going on

Did you mail both federal and state?  In separate envelopes?  They go to different places.  Did you get a tracking number from the post office when you mailed them?
CassandraLO
Intuit Alumni

I had to mail my taxes an its been a month but atill not showing up on refunds status wats going on

The IRS states to wait at least 4 weeks after you’ve mailed a paper tax return before you start checking Where’s My Refund? for your refund status. https://bit.ly/2kcmOfT

If it is past this time frame please see the instructions below how to contact the IRS directly.

To contact the IRS: 1-800-829-1040  Hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

After choosing your language, do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

(It should then transfer you to an agent)


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