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rajamj
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I got a letter from IRS saying I still owe taxes. I paid the owed taxes on TurboTax and I see the transaction submitted on TurboTax as well as on my credit card. Thgts

How do I proceed? Can I show them the credit card payment posted as well as TurboTax receipt
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2 Replies

I got a letter from IRS saying I still owe taxes. I paid the owed taxes on TurboTax and I see the transaction submitted on TurboTax as well as on my credit card. Thgts

Check your online account with the IRS to see if they show that you paid your tax due.   Do not confuse paying TurboTax fees for the use of the software with paying the IRS.    TurboTax never knows how, when or even if you paid the IRS.   Your only proof that you paid the IRS is your own bank or credit card record.

 

https://www.irs.gov/payments/your-online-account

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I got a letter from IRS saying I still owe taxes. I paid the owed taxes on TurboTax and I see the transaction submitted on TurboTax as well as on my credit card. Thgts

Do they say you still owe the full amount you paid or did they adjust your return so you owe more?   A credit card payment is usually just for the Turbo Tax fees not the tax due.   Double check the credit card charge.  

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