turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I got a email saying I need to pay 138$..and I haven't received my refund

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
rjs
Level 15
Level 15

I got a email saying I need to pay 138$..and I haven't received my refund

Who is the email from, and why does it say you have to pay $138? Who does it say you have to pay it to, and how does it say to make the payment? It could be a scam. The IRS does not communicate with taxpayers by email.

 

I got a email saying I need to pay 138$..and I haven't received my refund

Was the email from TurboTax requesting payment of the account fees?

If so, see this TurboTax support FAQ for payment of the fees if the refund is delayed - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies