I got a $662.38 penalty from IRS for mis calculating 1040 after filing tax through turbo tax last year. Is tarbotax responsible? Whine should i talk too

[sajithod]

Do i get a refund?

[xmasbaby0]

TurboTax provides do-it-yourself tax software.  TurboTax guarantees the calculations done by its software.   The information entered into that software is data entered by you, the user.   TurboTax cannot and does not check that information against any outside sources, so TT cannot know if you entered your information completely or correctly.   It is up to you to enter all of your information correctly and completely, and to check your tax return before you file it.  If you forget to enter some income, or enter it incorrectly, enter it in the wrong place, etc. then you may end up owing additional tax to the IRS and/or state.  TurboTax does not pay the additional tax you owe.   If TurboTax’s calculations were incorrect, and you owe penalties and/or interest, then TT will pay the penalties and interest.  The tax due is always owed by you, and must be paid by you.

If you need to enter a claim for the accuracy guarantee:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/submit-claim-turb...

[sajithod]

I had given all documents to the turbo tax agent and paid fee for that. it's his responsibility to verify the tax calculation is correct. If u go through penalty document it's clear that the agent calculated doesn't match.

[CatinaT1]

Did you receive a letter from the IRS? TurboTax has a special phone number for help with tax letters. Click on the blue button that says "Get help from TurboTax support" after you click here.

Just in case, How to submit documentation for accuracy guarantee claims.