turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I filled with you guys last year from 21 to 24 and never received any refunds yet but my friend filed for me. But I paid for the program ain't y'all supposed to help me

They ain't much to say and that's all I get from them and if I pay for y'all's program ain't y'all supposed to be the ones making sure that you're customer needs are filled
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

I filled with you guys last year from 21 to 24 and never received any refunds yet but my friend filed for me. But I paid for the program ain't y'all supposed to help me

Do you mean that someone prepared all of those returns last year---for 2021 through 2024?   How did your friend file those past year returns?  Only a 2024 return could be e-filed.   Returns for 2021, 2022, or 2023 had to be filed by mail.   They had to be printed, signed and dated by you, and mailed to the IRS and state.   Did your friend have you sign the returns and did you mail them?

 

TurboTax does not ever get any information from the IRS or your state after your tax return has been filed, and cannot intercede with the IRS for you.   

 

It is up to you to have a conversation with your friend to see exactly what they did, and to follow up with the IRS yourself.   IF the returns were filed, then you can use the IRS refund site to look for information.

 

You need to use your filing status (single, married fiing jointly, etc etc) your Social Security number, and the amount of the refund shown on line 35a of the Form 1040.

https://www.irs.gov/refunds

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question