Some delays have been noticed this year primarily due to one of the
following:
- The IRS
has selected your return for identification verification (ID Verify)
- Form 8962
was not reported for a Form 1095-A from a Marketplace health insurance
plan
- Return is
in review by the IRS
- Form 8379
for Injured Spouse Allocation was used - this can take up to 14 weeks to
process
While you should receive a letter for the first three of those reasons, you
can contact the IRS, a local assistance center or a taxpayer advocate after 21
days for more information and assistance. If you suspect your refund is
being held, people have made progress using a taxpayer advocate.
You can contact the IRS directly at the phone number below:
Telephone Assistance for Individuals:
Toll-Free, 800-829-1040
Hours of Operation: Monday – Friday, 7 a.m. – 7 p.m. your local time (Alaska
& Hawaii follow Pacific Time).
Please see the link below to find your local Taxpayer Assistance Center.
https://apps.irs.gov/app/officeLocator/index.jsp
The link below will offer your more guidance on Taxpayer Advocates.
https://www.irs.gov/Advocate
