I filed 2/28/2019 and it was accepted by turbotax and the irs, so I'm confused if its been more that 21 days why am I not able to track my refund, Ive called the irs and turbotax customer service, and all I get is the voice recording stating that they have no record of my refund. Can some one actually give me an answer that can actually help me.
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First, please go to https://turbotax.intuit.com/tax-tools/efile-status-lookup/ to make sure your return was efiled. Once you get confirmation, try to check www.irs.gov/refunds again. Please make sure you are entering the exact amount of your refund as shown on your federal tax return. Please refer to your electronic or paper stored tax return to check the following:
Additionally, be certain you are choosing the correct filing status.
Please call 800-829-1040 7 a.m. to 7 p.m. local time and do the following:
1. press 1 for English
listen to the recorded message
2. press 2 for answers about personal income taxes
listen to the recorded message
3. press 1 for questions about a form you already submitted
4. press 3 for all other questions
5. press 2 for all other questions
6. enter your social or EIN
confirm type (social or EIN) and confirm if the number is right by pressing 1
7. Listen to all options then it will say if you have not heard your topic please hold
8. Next, it will say if you owe money and agree with the amount press 1
You will then be transferred to a representative after a general message from the IRS (Note* if call volume is too high they will ask you to call back)
First, please go to https://turbotax.intuit.com/tax-tools/efile-status-lookup/ to make sure your return was efiled. Once you get confirmation, try to check www.irs.gov/refunds again. Please make sure you are entering the exact amount of your refund as shown on your federal tax return. Please refer to your electronic or paper stored tax return to check the following:
Additionally, be certain you are choosing the correct filing status.
Please call 800-829-1040 7 a.m. to 7 p.m. local time and do the following:
1. press 1 for English
listen to the recorded message
2. press 2 for answers about personal income taxes
listen to the recorded message
3. press 1 for questions about a form you already submitted
4. press 3 for all other questions
5. press 2 for all other questions
6. enter your social or EIN
confirm type (social or EIN) and confirm if the number is right by pressing 1
7. Listen to all options then it will say if you have not heard your topic please hold
8. Next, it will say if you owe money and agree with the amount press 1
You will then be transferred to a representative after a general message from the IRS (Note* if call volume is too high they will ask you to call back)
I filed my 2019 state and federal tax with Turbotax on 2/27/20, but the IRS states that they have no information on my return...I have a printout of my Turbotax which has both the Federal and State refunds. Can Turbotax confirm that my return was successfully transmitted to the IRS, if so why do they not have info on my return?
Robert <removed>
e-mail: [email address removed]
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