You'll need to sign in or create an account to connect with an expert.
I HAVE TO VERIFY MY IDENTITY
Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request. No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund. If you do not verify your identity you will not get your refund.
https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients
Sorry to bear bad news----but your refund may be delayed. It takes extra time when you have to verify your identity. Your only source of information is the IRS. TurboTax will not get any updates.
Please refer to this Turbo Tax FAQ regarding IRS letters.
I got a letter or notice from the IRS
Understanding Your IRS Notice or Letter
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
tech_360
New Member
RedFive
Returning Member
kimberly-b-krause
New Member
Codeypaxto
Returning Member
Dayjones193
New Member