I filed my taxes in March but have not yet received my refund .

[bluedeb · Accepted solution]

Did you e-file? Were your returns accepted? Once accepted, TurboTax does not get any information about the processing of your return or refund.  Only the IRS  & State would know when you will receive your refund. 

It is taking the IRS longer to process returns since they are closed.  They are still processing e-filed returns but the 21 days (business days) is not the standard now due to Covid-19.  The IRS is not processing mailed in returns at this time.

 All you can do now is keep checking the IRS website, Where's My Refund, the website updates once a day.

https://www.irs.gov/refunds

How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

[Anonymous]

Same for me. Filed and Accepted in March 2020, but still no response or refund.... I have tried calling and it just goes into a "wait" then when it seems someone should answer it auto hangs up after having waited for 45 minutes...

[Critter-3]

Only the IRS controls when and if a tax refund is Approved and Sent.

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.  

- After it asks twice, you will get another menu.

Then press 2 and then 4 …       

It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

Or you may want to contact a Taxpayer Advocate in your area.  See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate