I filed my taxes back in 2017 through you guys but never received my refund. What do I do now to get it since it's been so long?

[xmasbaby0]

Why have you waited until 2020 to ask?  If you filed it and it was accepted you will have to ask the IRS.

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

If it turns out that you did not really file it, then you can still print it, sign it and mail it in.

If you are getting a refund, there is not a penalty for filing past the deadline.  If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.

[s-amaral820]

Because you told me to come and get it but then I had to go out of state for a while due to family issues. So now I still see that it is Accepted and I would like to know why it still has not been added to my Turbo Tax Card??? 

[xmasbaby0]

Again--- too much time has passed.  Pursue this with the IRS.