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I filed my taxes a few days ago using Turbo Tax Online Do It Yourself Premium 2025. I have a copy of my return, a paid receipt, but the return is NOT under my account.

I also saw an email come through on my phone about ten minutes after the return was filed saying the return had been rejected. I cannot find the email or the return. I don't know what to do.
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I filed my taxes a few days ago using Turbo Tax Online Do It Yourself Premium 2025. I have a copy of my return, a paid receipt, but the return is NOT under my account.

To access the 2025 online account you created you must sign onto that account with the exact same User ID you used to create the account.

See this TurboTax support FAQ for how to view all of your TurboTax accounts - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

 

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

I filed my taxes a few days ago using Turbo Tax Online Do It Yourself Premium 2025. I have a copy of my return, a paid receipt, but the return is NOT under my account.

I did that. It shows my 2023 and 2024, but not the 2025. I have also tried logging in with any other email address I own to verify it wasn't under another address, but not there either.

 

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