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rn6mat
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I filed my tax return on April 22, 2019 with TurboTax and the CRA says they haven’t received it. My TurboTax account says I haven’t filed my taxes? Help!

 
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I filed my tax return on April 22, 2019 with TurboTax and the CRA says they haven’t received it. My TurboTax account says I haven’t filed my taxes? Help!

If you log in and see no evidence of your filed 2018 return, then you likely have multiple accounts without realizing it.  You probably signed into a USA TurboTax account instead of your Canada site.

Since you mentioned "CRA" and are apparently asking about a Canada return,  you are in the wrong place.   This is the USA AnswerXChange forum.    

Log out of everything here.  Then clear your browser cache and Intuit-related cookies, then go to this Canada site and try to log in there to find your return.  
<a rel="nofollow" target="_blank" href="http://turbotax.intuit.ca/tax-software/index.jsp">http://turbotax.intuit.ca/tax-software/index.jsp</...>

If you still can't find it there, see my answer below on how to contact the Canada TurboTax community forum and seek their help in locating the account with your return.

I filed my tax return on April 22, 2019 with TurboTax and the CRA says they haven’t received it. My TurboTax account says I haven’t filed my taxes? Help!

CRA???   Canada Revenue Agency?

Did you prepare a Canada return?    This is the USA TurboTax community forum.  If you are asking about Canada taxes or Canada TurboTax, see these links:

Below is the website for the Canada TurboTax community forum.   If you're not finding the return you prepared, then you likely have multiple accounts.    See my comment above on some things to try.   If that doesn't get you back in the right account, then the Canada forum below should be able to help you find the right account.


And here is the main website for TurboTax Canada:
http://turbotax.intuit.ca/tax-software/index.jsp

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