I filed my state taxes on time and provided payment info because I owed money. State comes back w/ a $30 discrepancy I now have to pay over $500 in interest

[debmojarro]

It took them over 2 months to write to me.  I relied on Turbo Tax to get it right.   
Will they help me fix this?

[DoninGA]

First of all, there is no way that a $30 difference in taxes owed will generate $500 of interest.

Before you do anything else contact the state using the phone number on the notice you received and find out exactly what they changed, why they changed it and how they arrived at this amount of interest.

[VolvoGirl]

Did your original tax due get paid?  Do you show it coming out  on your bank statement or credit card?  A lot of states don't do Direct Debit for payments.  Maybe they didn't get the original tax due.

[DoninGA]

Secondly, did the taxes owed get paid?  Your proof of payment is the cancelled check, bank or credit card statement showing the payment to the state.

If you do not have proof of payment, how did you choose to pay the taxes owed?  Many states do not allow direct debit from a bank account or credit card payments when tax preparation software is being used.  They require that the State tax authority website be used for those types of payments.

Look at the State Filing Instructions included with your state tax return.

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2019 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets