I filed my Federal taxes with the IRS. They sent a refund to my account. I went to TurboTax to file my CA. State taxes, paid the fee. Please do your job. Thank you.

[jillmarieperry65]

I paid for your services please file my CA. State return for 2024.

[xmasbaby0]

E-filing your state return is your job.    TurboTax never e-files a return for you unless you chose and paid for Full Service online software.

HOW CAN I E-FILE STATE AFTER ALREADY E-FILING FEDERAL

https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/e-file-state-already-filed-f...

[SteamTrain]

@jillmarieperry65 

ANNND...if you filed separately...directly on the IRS website (i.e. not using TTX software).

.....but are now using TTX to file CA??

Then,

1)  you must fully prepare your Federal file with TTX...so that it exactly matches what you filed on the IRS website.......THEN

2)  Prepare your full CA tax file...THEN

3)  Indicate you will print an mail them in...print out the filing copies, and then mail-file the CA portion yourself at your Post Office (use a tracking method).

____________

i.e ...If you did not use TTX to e-file the original Federal file, you can only print/mail-file the state tax section after fully preparing both Fed and State with TTX.  A State cannot be prepared and e-filed as a stand-alone set.