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I filed my 2025 1040X amendment already, it's accepted by the IRS. The PDF copy shows blank 1040X. What should I do about this?

 
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10 Replies
SharonD007
Employee Tax Expert

I filed my 2025 1040X amendment already, it's accepted by the IRS. The PDF copy shows blank 1040X. What should I do about this?

I'd like to review your tax return that is experiencing this issue but will need you to create a copy that doesn't have any of your personal information.  To create this diagnostic file, follow the instructions below to send it to us.

 

For TurboTax Online:

 

  1. Sign into your TurboTax Online account
  2. Scroll down to Tax Tools from the menu ‌ side
  3. Select Tools from the dropdown 
  4. On the pop-up screen, select Share my file with agent
  5. A message that a diagnostic file gets sanitized and transmitted to us appears
  6. Provide the Token Number that was generated in this thread. 

 

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I filed my 2025 1040X amendment already, it's accepted by the IRS. The PDF copy shows blank 1040X. What should I do about this?

170283603-32892238
I sent in the amended return and it was accepted but no 1040x form was included.
Will that be a problem in the future?
I also cannot print the 1040x even though I can see it in files.
SharonD007
Employee Tax Expert

I filed my 2025 1040X amendment already, it's accepted by the IRS. The PDF copy shows blank 1040X. What should I do about this?

I reviewed your redacted diagnostic file and was able to view and print Form 1040X.

 

If you are using TurboTax Online. Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer. 

 

Hopefully, you will be able to print after this.

 

 If you still can't print, reply back.

 

 You can check the status of your amended tax return at Where’s My Amended Return?

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I filed my 2025 1040X amendment already, it's accepted by the IRS. The PDF copy shows blank 1040X. What should I do about this?

After deleting the cache and cookies I still get 2 blank pages and then 2 pages of 1040X instructions. I am using the desktop TurboTax Premier version but when  I open TurboTax it says TurboTax Deluxe.

SharonD007
Employee Tax Expert

I filed my 2025 1040X amendment already, it's accepted by the IRS. The PDF copy shows blank 1040X. What should I do about this?

Try these fixes:

 

Try a different web browser: Sometimes specific settings or extensions can interfere with how a site loads.

 

Use Incognito/Private mode: This helps determine if cached data or cookies are causing the glitch.

 

If neither of those steps does the trick, your best bet is to contact support directly so they can take a deeper look into the issue for you. Refer to the TurboTax resource: How do I contact TurboTax? for more information.

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I filed my 2025 1040X amendment already, it's accepted by the IRS. The PDF copy shows blank 1040X. What should I do about this?

I am using the desktop version so I don't think a browser is involved at all. How would using a different browser be used to open an already downloaded program?

llusignan
New Member

I filed my 2025 1040X amendment already, it's accepted by the IRS. The PDF copy shows blank 1040X. What should I do about this?

I am having the same issue with the 1040X.  I am using the desktop version of Turbotax Deluxe and the 1040X is blank when I print it.  I get all other pages such as the instructions and the 1040 but the 1040X is blank. case # 1773420223559

thank you

LeticiaF1
Expert Alumni

I filed my 2025 1040X amendment already, it's accepted by the IRS. The PDF copy shows blank 1040X. What should I do about this?

Try the following before you open your tax return and print it:

Go out of your program and go back in.
Clear your cache and cookies.
Try a different Web Browser.

If you are using TurboTax Desktop make sure all updates have been run on your program. You can do this by clicking on "Online" in the black bar across the top of your TurboTax screen. And then select "Check for Updates".

If you have any additional questions or information regarding this please return to TurboTax Community and we would be glad to help.

 

How do I get a PDF of my return?

 

@llusignan 

DBa780
New Member

I filed my 2025 1040X amendment already, it's accepted by the IRS. The PDF copy shows blank 1040X. What should I do about this?

I am having this same issue.  Using TurboTax Home and Business Desktop Version.   The 1040X in the PDF is blank.  I have checked for updates and have no updates to install.

LeticiaF1
Expert Alumni

I filed my 2025 1040X amendment already, it's accepted by the IRS. The PDF copy shows blank 1040X. What should I do about this?

This is usually a PDF viewer issue, try the following to troubleshoot your issue:

 

  1. Try using a different browser.
  2. Save the PDF Go > to file > Print > Microsoft Print to PDF > then print the new file
  3. Disable “Print in grayscale/black only” if the PDF is white text on dark background
  4. Update/repair Acrobat: Help > Check for Updates; then Help > Repair Installation (Windows).
  5. Clear print spooler (Windows): 1) Win+R > services.msc 2) Stop “Print Spooler” 3) Delete files in C:\Windows\System32\spool\PRINTERS 4) Start “Print Spooler”

Let us know if these do not correct your issue.

 

@DBa780 

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